Refund & Cancellation Policy

Bolo is a fully digital service — there is nothing physical to ship. When your payment succeeds, your Bolo+ access is unlocked immediately on the same account, for the period you bought (a 7-day, monthly, or annual pass). If access doesn't unlock within a few minutes, contact us and we'll fix it or refund you.

Each Bolo+ plan is a one-time purchase, not an auto-renewing subscription — there is no recurring charge to cancel. Your access simply ends when the period is over; you are only ever charged again if you choose to buy another pass.

Because access to a digital pass is delivered instantly, purchases are generally non-refundableonce the pass is active. However, we will happily review a refund within 7 days of purchase if:

• you were charged more than once for the same order (duplicate payment), or
• you were charged but access was never delivered, or
• you were charged in error / for the wrong plan.

Duplicate and failed-delivery charges are refunded automatically where we detect them.

Email boloaimvptutorindia@gmail.com with your registered email and the payment ID from your receipt. We aim to respond within 2 business days. Approved refunds are sent back to your original payment method (via Razorpay) and typically appear within 5–7 business days.